Document Downloads
The following documents are available for download. Documents in PDF format can be read using Adobe Reader.
MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.
Available downloads
A guide to going into residential care/nursing home
guide for tenants going into residential careA guide to going into residential care/nursing home
(PDF)
Size: 1.26 MB
Estimated download time: (56k = 3 mins 9 secs)
A guide to sheltered housing
sheltered housing guideAnnual report (full version) 2004-5
Annual report (full version) 2004-5annual report (full version) 2005-5
(PDF)
Size: 1.34 MB
Estimated download time: (56k = 3 mins 21 secs)
Annual Report (Summary) 2004-5
Annual Report (Summary) 2004-5annual report 2005-6
Annual Report 2008-9
Annual Report 2008-9Autumn 2009 Tenant Newsletter
Autumn 2009 Tenant NewsletterCustomer Service Charter
Customer Service Charter LeafletCustomer Service Charter - April 2010
Revised Customer Service Charter April 2010Customer Service Charter - April 2010
(PDF)
Size: 399.88 KB
Estimated download time: (56k = 59 secs)
Domestic Violence
domestic violence, anti social behaviourHate crime
hate crime, diversity,anti social behaviourSection 7 - managing your estate
Spring 2008 Tenant Newsletter
Spring 2010 Tenant Newsletter
Spring 2010 tenant newsletterTenant Handbook - front cover
Tenant Handbook - Section 1 - welcome to Housing Hartlepool
Tenant Handbook - Section 10 - moving on and how to end your tenancy
Tenant Handbook - Section 11 - useful contacts
Tenant Handbook - Section 2 - about your new home
Tenant Handbook - Section 4 - your rights and responsibilities as a tenant
Tenant Handbook - Section 5, rents, benefits and money matters
Tenant Handbook - Section 6 - repairs, maintenance and alterations to your home
Tenant Handbook - Section 7 - managing your estate
Tenant Handbook - Section 7 - managing your estate
(PDF)
Size: 228.58 KB
Estimated download time: (56k = 34 secs)
Tenant Handbook - Section 8 - support services for tenants
Tenant Handbook - Section 9 - working together to make a difference
Tenant Handbook feedback form
Tenant News - Winter 2006
Tenant Newsletter - Autumn 2006
Tenant Newsletter - Autumn 2007
Tenant Newsletter - Spring 2006
Tenant Newsletter - Spring 2006
(PDF)
Size: 727.07 KB
Estimated download time: (56k = 1 mins 47 secs)
Tenant Newsletter - Spring 2009
Tenant Newsletter - Spring 2009Tenant Newsletter - Summer 2006
Tenant newsletter - winter 2008
Tenant newsletter - winter 2008Tenant Newsletter August 2010
Housing Hartlepool to Join Forces with Tristar HomesTenant Newsletter Autumn 2008
Tenant Newsletter Autumn 2009
Tenant Newsletter Autumn 2009Tenant Newsletter Summer 08
Tenant Newsletter Summer 08Tenant Newsletter Summer 09
Summer 09 newsletterTenant Newsletter Summer 2007
Tenant Newsletter Summer 2007Tenant Newsletter Winter 2007
Tenant Newsletter Winter 2007Tenant Newsletter winter 2009
tenant newsletter winter 2009Tenants Newsletter - Spring 2007
Tenants Newsletter - Spring 2007
(PDF)
Size: 681.02 KB
Estimated download time: (56k = 1 mins 41 secs)
Victim and witness support going to court your questions answered
victim, witness, advice, courtVictim and witness support going to court your questions answered
(PDF)
Size: 268.88 KB
Estimated download time: (56k = 40 secs)
Victim and witness support guide
victim and witness support,anti social behaviourVictim and witness support guide
(PDF)
Size: 501.21 KB
Estimated download time: (56k = 1 mins 14 secs)
Victim and witness support guide to going to court
victim, support, advice, courtVictim and witness support guide to going to court
(PDF)
Size: 573.84 KB
Estimated download time: (56k = 1 mins 24 secs)