Tenant Handbook
Housing Hartlepool has recently updated its tenant handbook, to provide a range of information for new and current tenants. This handbook is available on request by telephoning 01429 525252 or by e mailing enquiries@housinghartlepool.org.uk. (Please note this will be delivered in October 2007). The handbook will be available in different formats, ie audio or different languages.
The document is available to download here. For an audio version click the word 'audio' at the end of each relevant section.
Front cover
Section 1 - welcome to Housing Hartlepool (audio)
Section 2 - about your new home (audio)
Section 3 - what you can expect from Housing Hartlepool (audio)
Section 4 - your rights and responsibilities as a tenant (audio)
Section 5 - rents, benefits and money matters (audio)
Section 6 - repairs, maintenance and alterations to your home (audio)
Section 7 - managing your estate (audio)
Section 8 - support services for tenants (audio)
Section 9 - working together to make a difference (audio)
Section 10 - moving on and how to end your tenancy (audio)
Section 11 - useful contact (audio)